During a removal, what must a funeral director provide if asked about cremation?

The correct response involves the necessity for a funeral director to provide a General Price List (GPL) when asked about cremation services. The GPL is a requirement under the Federal Trade Commission’s Funeral Rule and is intended to ensure transparency in pricing. It must be made available to consumers upon request and include a range of services, including cremation options, along with their costs.

By providing the GPL, the funeral director fulfills their obligation to disclose all service prices upfront, allowing clients to make informed decisions without feeling pressured. The GPL serves as a comprehensive overview, ensuring that consumers understand what they are paying for and what their options are.

Other options, while potentially helpful, do not fulfill the legal obligations set forth by the Funeral Rule. A price list specifically for cremation services, for example, might not include the full range of services offered. Similarly, a cremation policy document could provide useful information but would not meet the requirement for a transparent display of prices. Local crematoria contact information would also not satisfy the regulatory requirements and does not address the direct need for price disclosure related to cremation services.