Which form of listening is aimed at helping the speaker solve a problem?

Empathetic listening is designed to deeply understand the speaker's feelings and experiences, which is crucial when they are trying to solve a problem. This form of listening goes beyond merely hearing the words being said; it involves connecting with the emotions and perspectives of the speaker. By employing empathetic listening, the listener can create a supportive environment where the speaker feels safe to express themselves and articulate their challenges.

In this context, empathetic listening allows the listener to acknowledge the speaker's issues and, as a result, helps the speaker explore potential solutions more effectively. By validating their feelings and showing genuine concern, the listener encourages the speaker to think critically about their problem and consider different perspectives and pathways toward resolution. This collaborative problem-solving approach enhances the overall effectiveness of communication and support in situations where the speaker seeks guidance.